Important Change To League Manager Issue Reporting For HTA Clubs

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Feb 262016
 

Dear Clubs,

  • Thanks to help from Tennis SA, the HTA and its Clubs (your Club) now has a single person point of contact for all League Manager and Match Centre issues, bugs, faults, enquiries etc. We hope this makes for more efficient LM issue resolution.
  • This TA Support person single point of contact is: Joel Goodwin.
  • Joel has been fantastic in helping progress numerous LM issues and bugs so far and so the HTA is very pleased to have him on board.
  • Additionally, the HTA have set up an online software tracking system for all LM issues. This will enable HTA to monitor all LM support requests from all HTA Clubs, as well as solutions, response times, completion times etc. Charts such as the one below will be able to be produced as needed. In this way the HTA will be better able to manage the large number of LM issues and ensure that all issues are addressed in a timely way.

So from now onwards, rather than call or email Tennis Australia direct, please participate in our tracker trial and use the following new League Manager support procedure for all your issues:

The new procedure for requesting support is to simply email your issue to:

htatracker@hta.asn.au

Your support request will then be automatically logged, you will receive a ticket number for each issue and your request will be forwarded to Joel. You will be able to monitor the status of your issues online via your ticket number or simply via email in the usual way.

 

Tracker

 Posted by at 23:50

**REGISTER NOW** – Junior Winter Tennis

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Feb 232016
 

With summer tennis approaching finals it is now time to consider registering your junior player(s)  for winter tennis.

For fitness, greater tennis experience and the opportunity for your junior player to challenge themselves over the winter months, please register online at the HTA now.

Thanks again go the HTA’s  JAC and Bill Walters who will coordinate the winter junior tennis to ensure that there are opportunities for all juniors who are looking to play winter tennis this season.

 

REGISTER HERE

 Posted by at 15:16

**REMINDER** – HTA Special General Meeting TONIGHT 15/2 7:30PM, Hahndorf Institute

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Feb 152016
 

Just a quick courtesy reminder to all Clubs that:

  1. The HTA SGM is tonight (15/2) at 7:30pm sharp. Each Club to send two delegates please. Some important issues for our Association and your Club are on the Agenda, your vote is important.
  2. The venue is Hahndorf Institute, Main St Hahndorf. Note: this is a different venue from past years (Footy Club is being refurbished and is unavailable). Don’t go to the Footy Club.
  3. Agenda
  4. Quorum. We need 16 out of 20 Clubs to avoid having to hold the meeting again, so for the sake of all attendees, please don’t be the Club that doesn’t show. Many thanks.
  5. No tea/coffee/amenities tonight. Quick meeting in/out.

Regards,

Myles Pope

President

 Posted by at 10:56

Notice of Venue change & Agenda for Monday Night’s SGM

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Feb 122016
 

Please be advised that the HTA Special General Meeting will now be held in the Hahndorf Institute starting at 7.30pm.

If we don’t have a quorum we will need another meeting so it would be courteous to all if each Club can ensure they are represented at the SGM.

Nominations for Vice President, General Management Committee and Treasurer are open.

Please use the following link to access the SGM Agenda: http://1drv.ms/213kBC9

 

 

 Posted by at 12:30

Tennis balls – $23.75 per dozen

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Feb 112016
 

A limited supply of tennis balls are available at $23.75 per dozen for those requiring them for end of season.  Please contact Adrian Pobke:  treasurer@hta.asn.au for purchase.

 

 

 

 

 Posted by at 20:35